In the 1990s when I wanted to buy a computerized machine I asked my favorite sewing machine dealer which machine he would recommend based on the service record, was most user friendly and most important... which machine he would buy for his wife... without hesitation he said the Janome. He insisted I test drive some of the other brands he carries/services with similar options, and it didn't take long to know he was right.... it was the Janome I wanted. I've had no regrets!