Originally Posted by Eddie
So sorry you had a bad experience like this. Since size can be a subjective thing ("Large", "Medium", "Small" ), I have a pic of meandering examples that I show customers with a ruler laid across it for scale so they can see what my interpretation of those sizes means. I think and hope it helps to avoid miscommunication. If I were you, though, I would definitely tell her about the fold since it indicates a lack of attention to the tautness of the backing and/or batting.
I agree S,M,L can be very subjective. I know, my expextation of a large meander differs greatly from other quilters I know. But, until I floated the batting and top on the LA frame, I had problems with the batting bunching up because it stuck to the top or bottom when the quilt was advanced. Perhaps this is what is happening. Not until I was familiar with the LA process, did I realize how nice those machines are that have some kind of release mechanism to help keep the layers smooth.