Gina - you know something funny...? I had the spool on the WRONG way and had no problems, and now that I think of it, when I put it on the "right" way (as per the manual), is when I started having issues...hmmmm...
Dorothy - What a wealth of information! Thank you! I don't have time at the moment to go fuss with it (kids need tending, house needs cleaning), but as soon as they're in bed, I'll be trying all of that out! Thank you again, for the PM, as well! I'll be sure to use your number if I continue to have issues.