I have sewn on the 11000 since it came out and have upgraded it to the special edition. I have left instructions that I want to be buried with this machine!LOL. I enjoy it so much. It does everything I want and a lot more. And in 3 years I've never had a problem with it that required me to take it into the shop for service. I get regular "checkups" annually and it keeps on going. I take it on sewing retreats in a wheeled case and it travels well. Just a great machine! And the price you're getting is quite good IMO.