Originally Posted by dunster

One of the stores nearby does offer a discount, I think 30%, and JoAnn's offers a discount too (I think only if you're not using a coupon). At other stores I've had clerks ask me if I want the remainder at the same price, even though it may be only a couple of inches. What's with that? Wouldn't it be better to either throw it in (assures customer satisfaction and repeat business) or offer a big discount?