I live on the east side of Toledo, and through a web search for a Viking repairman, I found out there was one on the west side, about 40 minutes away. My husband and I made a day of it, took the machine to get cleaned and looked over, 3 days later, we picked it up.
We had lunch both days and visited some stores on the side of town
I like his manner, I liked the shop (in an old house) so I guess I now have a repairmen. He told me, what I was told when I bought it in 86 or so, it's a good machine. He even talked to my mechanically inclined husband how to open it and different things to look for