I had been quilting on a Bailey mid-arm with a Grace frame for about 3 years. I started looking around and purchased an Innova 18" with 10 ft frame (all my room will hold) last November. It was delivered and assembled and I was shown basic stuff. And off I went.... I use only King Tut thread top and bottom, as that is what I love and used on Bailey. The difference is like night to day! I have quilted about 10 quilts so far, and the head moves with one hand and little pressure. Tension, etc., is as it was delivered. It is a fabulous machine. The Innova dealer I purchased from offers a 3-day course at their facility in Utah, free, and anytime I want to sign up. Have never gone as I am doing fine and don't have any issues. And I want to stay home and quilt!!
I never saw this machine in person except for one brief time when I went to a local Innova owner's house to play a bit. Call me crazy, but it's the best purchase I have made in the quilting arena.
PK