Hi Parrothead!
I have ordered from them quite frequently...they sent some fabric that was, for quilting, not up to my standards. They didn't even ask for a return, but replaced all of that particular part of the order.
So yes, I am VERY happy with them...their customer service, really is...and the fabric is better quality than I can get at either fabric store in my town...
Good luck! They're great to work with and I don't think you'll be disappointed.
Mom to 5