Old 05-04-2011, 02:40 PM
  #139  
mjsylvstr
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Join Date: Jan 2007
Location: Spring Lake, NJ
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I posted yesterday that I wrote to CT and said that I would post their reply here as soon as I received it.

Well, let me tell you, their customer service is right on the ball.
I wrote at 5:30 yesterday and it was before 1:15pm today that I received the following answer.


Dear MaryJane,

Unfortunately, there are no large working textile mills in the US. So it is common practice among all fabric companies to have fabric made outside of the United States. In the past we have used manufacturing plants in India and Mexico. Our current fabric collections are made in Mexico, Indonesia, and Korea. The pricing reflects savings to you as there is still no "middle people", and we deal directly with our manufactures. We are an American company and still have our main headquarters and customer service call center in Vancouver, Washington and our warehouse in Columbus, OH.

Sincerely,

Melissa
Connecting Threads Customer Service
Phone: (800) 574-6454
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