Hi Bev-Thanks for your input re my Babylock problem. Yes, I have taken the bobbin area apart and cleaned it thoroughly. If I can find someone nearby, I am going to take it in to have it checked as when it is running properly, I absolutely love it. Guess I am a someone who believes if you buy a good product and take care of it as recommended, it should last for years and not give you any problems. Yours in quilting, Carol