We do have a guy that advertises that he works on computorized machines, so after the holidays, I will take it to him. The guy had my machine the whole month of June-I thought to service it, but then after servicing, he sent it back with a note that wasn't point out to me, that the bushing needed to be replaced. I noticed the note after I got home. This guy takes the machines for a week from where I live to another town. So I had to take it back the following week for him to fix. It took 2 more weeks because he said it was so hard to put things back together. I asked him why he didn't call me when he first had the machine to tell me it needed a part and he said, he didn't think about it! I also have a cheap Brother about 30 years old that is fine for piecing, but not good for quilting. It gets tired real fast. That's why i bought a Kenmore. Plus, I've heard good things about them. One of my sisters has one and it does great. She don't quilt, though, just does some sewing.