I shop at my local JoAnn's a lot. I also order from on-line stores including JoAnn's a lot. I have used Jo-Ann's coupons and gotten some really good deals on large cutting mats and knitting kits. There are two things I wish they would change to improve the store and service, 1. cut down on the silk flowers and put more fabric in; and 2. have more registers open when the store is busy. The wait in that one line to pay at the register can be extra long. Especially when folks are quibbling over a 50 cent price difference.