I had taken my mom to BJ's the other day, and we each had cart. She had asked me a question about some product and I was busy talking to her about it when I heard from behind me, "Excuse me, could I get something off the shelf?" I VERY seriously said No, turned around and looked at the astounded face of a woman. She looked in my laughing eyes and cracked up! Of course, I was kidding her, but she said she wasn't sure until she looked at my eyes. She then proceeded to tell me that a close relative of hers had died 3 days prior and she was in charge of doing all the food for the service. She hadn't laughed in a week until that moment. I still don't know who felt better, she or I.