I just had my Brother 1500 serviced. It cost me $74 which I really thought was fair. I've had my other machines serviced for less and I've had them done for me. It depends on the machine and where you take it. Ask around your area to see who is recommended. Talk to the service tech before you leave the machine. Listen to your "red flags" or warnings that we women get when something just isn't right. You should have your machine professionally cleaned periodically depending on the useage of it. If its just a part, maybe they can do it for less. Just ask and get it in writing before you leave the store.