Originally Posted by Favorite Fabrics
Are the return policies different if you bought the fabric online?
I ordered a few yards from an online quiltshop a couple of years ago. The fabric I received barely resembled the pictures I ordered from color and scale wise. I really was unhappy, as it wasn't what was represented at all. There was a HUGE disparity in the color, or I might've tried to live with it.
I called to inquire about this and was told to keep it or donate it charity and they did an immediate refund. I was certainly willing to ship it back to them, work out an exchange, etc., but they didn't want to bother with that. I gave it to charity.