DH always reads the instructions on anything new (I am not that precise) and he adjusted the tension for me. It cuts just fine and I think you have to play with it to learn how to guide the material in the groove. Mine works much better if I have the machine sideways so I can feed the fabric in (somewhat how a sewing machine works). It reminded me of learning how to sew a 1/4" seam accurately. I don't think I am going to return it just yet. I was able to get some pretty accurate strips with it. I am sure it would be great for scrapbooking also. Thanks for all the reviews from you ladies.