I am sorry she was so rude to you....you kept your cool and said nothing, which is way more than I could have done....people (in general) have a hard time with change and will resist until they absolutely have to change.....complaining the entire way....I would guess that were she to ever try quilting with a LA, she would be thrilled and amazed at what she could do, quickly becoming an advocate of machine quilting....I love what can be done on a LA and am very jealous of those who do.....one of these years I will find the room and $$$ for a LA.