I checked with Rhonda to see if she has been able to check with her EQ5. This is her reply:
"I have not been able to get my EQ5 to open the user libraries. When I called the company on another matter awhile back the tech told me that eq5 is so old that the new technology doesn't support the system of EQ5. So there will be glitches that we can't do anything about. But I like my EQ5 too much to change over to the EQ7 totally. I have all 3 versions but sometimes there are things on 5 we can't change. "