We bought the Voyager almost 2 years ago and always had trouble getting the right stitch. Either the top thread would give us trouble or the bobbin. DH talked to tech support many times plus got on the Voyager group on Yahoo I think is it trying to find out what to do. He tried everything but we were never pleased with the stitch. We had to constantly check underneath after doing only a few stitches. We even had a repairman come and adjust it but it did not last. I am so looking forward to a machine that work right.