I, too, have had wonderful experiences with fabric.com. Several months ago I placed a large order with them; part of the order was 3 yards of an inexpensive, sale cotton print for the back of a lap quilt. When my order arrived, the inexpensive fabric was missing, and in its place was 3 yards of a gorgeous Kaffe Fasset print! I called customer service to explain the mix-up and offered to return the Kaffe Fasset fabric in exchange for the one I'd originally ordered. The customer service rep was most appologetic for the error and told me to keep the Kaffe Fasset fabric and they would send me the one I'd ordered--which arrived three days later! I still haven't figured out what to do with the Kaffe Fasset print. It will come to me some day when I rediscover it under the piles of fabric I have since purchased
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