I have also had great customer service from fabric.com. A couple of months ago during one of their big sales, I ordered 3 yds of wide batik for a backing in a color I'd been searching all over for. They called me on the phone to tell me they only had 3 different length pieces of that fabric that were all less than 3 yds, told me the sizes of the pieces, asked if I could use 2 pieces and suggested another color that was close. I was ordering more than I needed in the first place so I was able to go with one of the shorter pieces. I was really impressed because I've never had a company call me before to suggest other alternatives.