Originally Posted by Lisanne

I believe it. The guy has a problem. Your SIL should complain to the doctor who referred her to this nincompoop and ask for another referral and get a second opinion.

If this guy is part of a PPO or HMO network that her health insurance has, she should file a complaint with the PPO/HMO. They require their doctor to meet certain standards, and I'm sure refusing mistreating patients doesn't meet standards.