Originally Posted by paintmejudy

Ok, I hate to do this but ...
Using my old laptop for this because I have everything on the new puter hooked up, cannot connect to the internet, my documents did not get transfered onto the new computer, nor did any of my pictures. And naturally, I cannot get help over the phone -- the computer voice at the Geek Squad says they cannot find my account - the one I already paid for!

So I think that I am just going to have to put this off for a week. I'm sorry, but give me a chance to stop crying and figure this thing out. So please check back on March16th -- hopefully by then I will have my problems solved.