I have listened all over the qb and there are tons of people having issues with the new window 8. My mil just wrote to say she cant get her files transferred is having all sorts and it rang like all the complaints I am hearing. I lost EVERYTHING last year all my photos my ..everything important. gone. I asked everyone did you save anything I sent you and got about 5 percent sent to me. I would love to afford to upload to another server my important things. this way its in cyber safe space. so sorry and will patiently await it working again. hey hows about if you cant post pics you can post.. cutting?? you can borrow my computer no trouble at all!! drag Judy total drag for you. we will be here waiting.