Sophie - Had nothing but trouble with mine from day one. Thinking of trading it for a Pfaff. The bottom thread gets caught on my scissors, every 4-6 cuts. As scissors don't retract for some reason ...every time. Anyways, I'm hoping that I can trust it enough after the next shop visit to get back into embroidery....
Otherwise, I'll be posting it for sale. Mine is only 3 yrs. old this month. AND I've only used it 1/2 that time because I leave it here when I go south for the winter.