well, after about 30 broken needles I got the Brother PE500 really jammed, so I took it to the local dealer. Needs a bobbin case and she recommended sending it in to check it out since it's under warranty. Well, couldn't wait forever so I bought a 780D while I was there! The only thing I didn't think of is that the hoops are designed differently, so I had to quick order from Amazon for delivery today (It's over an hour drive back to the shop). I'm working on a Disney Princess quilt for GD, and so far (just embroidered blocks) she is ecstatic. She wants to sit and watch as I do the embroidery (aka change thread a thousand times).