View Single Post
Old 12-10-2013, 07:28 PM
  #40  
quilter2090
Senior Member
 
Join Date: Aug 2012
Posts: 421
Default

Before buying a machine, check out all the sewing machine dealers near you. Getting good customer service is a big factor in buying a new machine. The nearest Bernina dealer to me is about 50 miles away. I go instead to the Bernina dealer 100 miles from me. The reason? The Bernina dealer. The one 50 miles from me is unhelpful and just plain wrong about some of the info that he has given me. The dealer 100 miles from me is helpful and accurate in their info. I have purchased presser feet from them and they happily mail it to me. It is hard for me to drive anymore and I appreciate that they will send it to me without acting like it's a huge favor. They get my business because they know how to behave professionally and are happy to have customers. They told me that they have customers that drive the entire length of the state and that's hundreds of miles to go to their store. That says a lot.
quilter2090 is offline