I too stuck with HV because that's all I know. Dealer support is huge if you're not familiar with embroidery. In that vein I have some regrets. My dealer classes are only Wednesdays and I work every wednesday. Having said that my DD sews like a dream but I've been a little frustrated with the embroidery which I'm new to. HV was bought out by singer and there is definitely a change in quality and support. On the other hand I took the plunge and divorced viking last year and bought a babylock evolution serger which is AWESOME. I would consider babylock as well if you're near a good dealer. They seem to be a little less expensive and the quality is tops. Have fun shopping.