I have purchased a lot of items from Amazon and never had any lasting problems. I did get a Kindle that wouldn['t boot up and when I called they did their best to help me and when that failed they put a new on in the mail the same day and overnighted it to me, which I thought was wonderful customer service. I got an iron, lots of sewing items, books, a tool for my husband, and all were well worth the money. I have not ordered fabric though.