Hi,
I purchased the Juki Virtuoso Pro Longarm and bought the software program with it. I love the thread cutter and the take up bar in the back. It holds the quilt exactly where it needs to be. The thread cutter does leave a small 1/8 inch thread on the back. I just snip them when I get done, no problem to me. I have had a few problems but the data cable was defective, when it was replaced everything worked great. I have a home quilting business and am making t-shirt quilts and everything else with no problems. I have used this machine and I am not sorry that I purchased it. I would be glad to try to answer any questions you have. It is an easy machine to use. The software program is lacking on good quilting patterns, it has a lot to choose from, but, I think they could be a lot better. You can import other patterns if you want. I have not used the software as much as I would like.