Originally Posted by KBunn
I know I should be thankful that our Walmart still offers fabric when so many don't...but the customer service there has always been lacking. I had purchased some flannel there to make a throw for a friend's daughter for her to keep in Daddy's truck. I washed and dried the fabric to get it ready to iron and cut. The printed flannel held up very nicely to the washer and dryer but the solid completely fell apart. I was so upset because I had wanted to get started on the blanket. I took it in to Walmart today on my lunch and was told by the girl cutting fabric that there was not only nothing she could do about it...even though I had my reciept....she also informed me that if I did not want things like that to happen I shouldn't buy "cheap fabric" and she walked away!! What a way to sell your product!!
Just had to vent for a minute!
Walmart is loosing it in the customer service depart. 2 weeks before Christmas I needed some more material for the PJs I was making for Christmas presents. Now this is the first time this has happened at this Peticular store. I pick out what I wanted,no one there to cut. I looked around cause the person may have been putting up stock,or Bathroom you know. Well I waited about 20 min. nobody. Then I went to the department next to it and told them I needed service, I was told they would announce it. OK they did, I waited another 10 min. Girl working there came by. I told her my story. She said she would announce it. She did. I waited another 15 mn. Total 45 mn. But bolts on table and left. As I was going saw 3 ladies getting bolts for material, told them my story, They left. Now as I was leaving this gentleman was walking my way. I said I hope you are going to the material,as I had seen him there 2 days before and he had cut some for me, He said yes did I need some cut. I kept my cool and told him do you know I have been waiting for 45 min. for someone? Ans. You couldn't have I have only been away from my station for 10 min. I said 45, we exchanged this one more time. He said you should have had them page me. I said sir I did twice,well Ididn't hear it. I said you need to tell the electronics depart. next to you that their system is out. He cut my material as I turned to go He said Mame I was gone only 10 min. I turned back and said no sir 45 min. and left. My DD and her son was with me shopping, as I was leaving and saw him they were looking at some shirts and told me he had been there for the whole time they were looking. which was most of the time I was waiting. He had been talking to a group of ladies. GRRRR!!!
BillsBonBon