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Old 01-26-2015, 04:16 PM
  #39  
toodie11
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Join Date: Oct 2010
Location: Sioux Falls, SD
Posts: 476
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Here is a contact http://janome.com/en/support/general-support/
and address I suggest all who have this problem to sent note to Company
Janome America Inc. Headquarters

Janome America, Inc.
10 Industrial Ave. Ste. 2
Mahwah, NJ 07430
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