http://www.overstock.com/Crafts-Sewi...searchidx=16-*
Looks like a good buy on overstock right now. As I have never bought from a dealer or had to take a machine in to get it fixed I personally do not consider them more important than a good machine at a price I can afford. I have a Kenmore 19000 but you cannot down load off computer as I would love to be able to do for designs. Get what makes you happy and you might find you would like to do more than letters in the future. Let us know what you get and how you like it.