teyla15

I have a Sapphire 875 (purchased new 5 years ago) and loved it. Recently, I've been having problems sewing with it. In order to get a correct 1/4" seam I need to move the needle over but when I do this the fabric is being pulled through the hole and causing it to pucker. The pucker is so bad that when I sew two pieces of fabric together instead of nice straight seam my fabric starts to curve (almost making a C shape). My repairman says I need a single hole 1/4" needle plate. I've tried contacting Husqvarna Viking to see if they have one and have got no response. Has anyone else had this problem?