Whatever she meant or was thinking, that was no way to talk to a customer, or to a co-worker (her husband) who was trying to help a customer.
Years ago a friend and I shopped regularly at a fabric shop (clothing, not quilt fabrics) owned and run by a woman who was always grouchy. I often wondered why we continued to go there (though the prices were great) but eventually decided she at least didn't discriminate; she was grouchy with everyone! People like this who own businesses always astonish me.