First, take a picture so you a " before picture", then take the quilt to the LA and discuss what happened, how, and what are the two of you going to do to fix this. You could offer to skin it, the see what she is going to fix. (If she says she wont fix anything, well then you know where you stand with this LA). My technique for skinning is to work from the back,and with a small ripper, slide the blade under 1 stitch until it is gently sliced. Go up 3-5 stitches and slice one stitch. Repeat for about 18 inches. Flip to the right side, lift one stitch in the middle of the 18 picked stitches and lift. The entire 18 Inches should gently lift up. No pulls, no holes, rips, tears,or fabric distortions. Good luck...how about a before and after picture? Wish I was there to help