The sales gAL doesn't know what she is talking about. I wouldn't go back there. A while back there was a repairman talking about flimsy sewing, machines on the market. He stated that he sees few Janomes come into the shop, and that is usually for operator error issues. Never ask a sales person about repair history, ask a repairman...or several. I have Janome 6600 (work horse), 8900, 11000 and Skyline 7. NEVER had any problems, clean and oil wicks, never have taken to dealer for service. Until I hear weird sounds or an outright shut down , I save the annual fee of $150 until a new Janome comes out that is light years ahead of the ones I have.....and use the savings on it. Janomes are well made, have 25 yr warranties and are user friendly....several yahoo groups out there too, for the 6600, 6500, 8200, 8900 and now 9400.
Last edited by Lady Diana; 11-17-2016 at 10:55 AM.