You need to ask your Janome dealer when the machine was first on the market. Janome only carries parts for 20 years and then you cannot get parts to have it repaired. I bought the 6500, 10000 and 11000 and I had a lot of problems with the 6500 and I can no longer get parts for it. My 11000 is being serviced and I am holding my breath that it isn't anything major because the parts for it are no longer available. I have been spoiled my 1955 Singer which still sews like a dream and I can still buy parts for it. There is a lot to be said for the mechanical machine.