Disatisfied Love Sew customer
I ordered a woolen mat from Love Sew on April 28. According to the confirmation e-mail I was supposed to receive my item within 3 weeks. When, at 4 weeks I had still not received it, I contacted the company via e-mail. Their response was that there was a problem with their contracted shipper in CA and that I should receive it by June 5th. No item. Again I inquired and was promised it by June 20th. No Item. Again I inquired and was told on or before June 30th. No item. In the first inquiry response I was informed that if it did not arrive within 60 days of order, I could receive a full refund or reshipment. Well, according to their website the time is sold out. Today I wrote to them and demanded my money back. I'm not expecting it to be speedy. I will never do business with this company again. I rate them 0 out of 5 stars.