I've read several replys to that about the RMH. I agree with everyone of them, but I also believe that continueing to contact the staff director or worker is futile. My suggestion, since it has been gone on this long and now you are being ignored is to contact your States Attorney. Send copies of all the E-mail, etc along with your letter, number of quilts or any other information you can gather about the situation. They will look into it and if, indeed, the privacy act was abused, there will be penalities.
Good luck. I have for many years worked with Linus but never did I realize those quilts we make go to RMH. I also make lap quilts and deliver to a veteran's home in Southern Illinois. I know they get them because it is a one on one situation.
Good luck! If it is possible donate to a place where you know the individual is getting the product.