Welcome. Do you have a thread stand, so that when it comes off the cone it is going straight up? Do you have a widget on the spool pin of the machine so after it comes off the cone, the path is the same as a regular spool. I have used an empty bobbin with holes in it on the regular spool pin with the thread going through one of the holes after coming off the cone holder.
Another thing to check is that both threads are threaded correctly and going through the tensions correctly. Have you tried a new needle? From my understanding, if the loops are on the bottom that one needs to tighten the upper tension. I'm wondering if you wrapped the thread completely around one of the top thread guides would help like a pre-tensioner.
We like pictures. In order to post pictures on Quilting Board, you will probably need to reduce or compress the picture to a
file size that is smaller than 2MB. How to post images can be found at
https://www.quiltingboard.com/attach...020-01-17-.pdf
Don't forget to scroll over to the far right to find and click on the "
Upload" button.
I have found that only the big red "Reply" button or "Quote" work to give me the paper clip icon to work for adding pictures.
https://www.quiltingboard.com/attach...p-location.jpg
Some additional info regarding reducing images at post #4 and images for the scroll and upload button can be found at #5 of
quilt block ID?
Janey - Neat people never make the exciting discoveries I do.