I have read about placing the spool of thread according to the way it’s wrapped. I have it placed vertically, but down on the table and up through the gizmo that places more distance from the spool to the threading mechanisms because I read that that helps prevent twisting of the thread. That actually causes the thread to unwind off the top of the spool instead of the side. I will try moving the spool up on the spindle on the machine. Thank you!