I ordered a part from Singeronline last July which is over a year ago. All of the items that were from singeronline.com were received but my ruler foot slant which was the most expensive item on my order was to be delivered by store.yahoo.com and I never received it. I have written numerous times about the missing item and all I get in reply is an email asking if I have received my shipment. It is so frustrating. I think web sites should let the buyer know when parts of the order will be fulfilled by another company.