umm...this is hard one. I bought a 570 which has a smaller neck as I have a long arm. I had a lot of problems with it messing up in the bobbin area and jamming. I had it into the shop....they thought it was fixed...it wasn't...took it in again...same problem....finally I returned it for a 590 which is the so much better and I am really enjoying it.(a bit more money of course) I have heard some people really like their 770 and 790. However, I have concluded that newer Bernina's maybe are not the easiest machines to operate. There are so many features on them and so many adjustments so the machine behaves just how you want it to. It is Not a machine you can just sit down and start to sew on. When it is working well, and you and machine are one....it is absolutely a wonderful machine. When I and my machine were not "one", it was a nightmare! I would say, if you have a good dealer nearby and there are classes being offered, make sure you take them. There are also a lot of you tube videos that have helped me out and the Bernina also has online video's and resources. I do know that when the machines in this series first came out, there were some "bugs" in the computer programs just like in everything else that is computerized. There was a least one update to the firmware between my experience with the 570 and 590...one them was something about the tension not operating right when you first started stitching (causing a jam). Anyway, my experience with the 590 so far has been wonderful...there were a few hiccups', but that was new operator error. Oh, and my dealer was not an experienced Bernina dealer have just started to carry them after the old one left the area. She was much more familiar with Janome's and still is. Oh, and my understanding is that my 590, has the same just about everything the 790 has except for the shorter neck...which makes it easier to carry although it is still heavy...I still got me a lighter basic Bernina to take to classes where I don't need all the bells and whistles. Oh, and the 590 can't to the largest embroideries that the 790 can cuz of the shorter neck.
Last edited by sewingpup; 11-06-2021 at 11:26 AM.