I am fortunate that the majority of my packages get here undamaged. I do most of my shopping online any more because I don't go out very often. 98% of my quilting supplies are bought online and even the majority of my groceries are ordered online. I have my preferred shippers but that is not how things usually go. Right now I am waiting for a package from Australia to the USA. Once it arrived in the USA (day before yesterday) it has to go through customs and then into the USPS for delivery. It can take longer to get from the Port of LA to me than it takes to cross the ocean! This is a delivery I am always concerned about because of the distance it is traveling. It usually takes about 3 weeks or a little longer. So I am expecting it to arrive sometime next week. Keeping my fingers crossed. Other supplies I have ordered from this company have arrived with out incident and I am hopeful and take a deep breath that this too will get here safely.