Originally Posted by
Peckish
Sorry, I've never heard of that machine or that company, and since I'm not an attorney, I can't advise you about lemon laws. You could take them to small claims court, I suppose.
I'm curious. You're asking if anyone has had experience with this machine and this company ... What did people say about it *before* you purchased the machine?
Foolishly, I didn't do enough research. I wanted a Juki, which I had read about, but the dealer didn't have one. He gave me a great sales talk on the Kwonglam. Globe was the only place in my vicinity that sold industrial machines, and I needed one, as I was in the middle of a project. I think the machine probably is a good one, I just have one that has problems - a lemon. There isn't too much info on the web, and I have written to the manufacturer. I have not been satisfied with their response. I think a lot gets lost in translation. Thanks for answering.