Originally Posted by
Chasing Hawk
Sounds like a shaft may have bent or tweaked out of alignment. I owned my own Upholstery business for over 20 something years before I retired from it. The most reliable industrial machine I ever owned was a Phaff 545, I had i converted to use Singer feet because of the price of the Phaff feet. It had a walking foot and reverse. My oldest daughter now uses it in her business.
I hope this Peter guy works with you and solves the issue. One would think after 3 times he would offer you a replacement. Not just a "deal" on another machine. BTW a Juki with a walking foot is a good machine.
Good to hear from you. I own a Pfaff 7510 with a walking foot and piping attachment. I love it, but it is not good for heavy double piping. I would have purchased that brand if it had been available and still made by the German company that originally made them. I am going to try to see if Pete will do something about my machine - replace it or fix it for good. Thank you.