Originally Posted by
newbee3
I did a internet search they say uplug it then plug it back in see if it works.
This is certainly worth trying if you haven't done so already. I would wait 5 minutes before I plugged it back in. It works for an error code on our washer.
BTW, if the dealer you bought it from is not responding, try contacting the US head office number/email from the website. When I had trouble with a machine that the dealer said didn't have anything wrong with it, I went to the head office, got an immediate response. Maybe you could video/tape the machine to capture what it does? Then email that to the head office.
I have found the head office(s) to be very responsive to legitimate customer complaints, they want a happy customer who will rave about their purchase, not an unhappy one who will rant about it...