I have the TL2010 on my Cutie frame. I have feed dogs down, stitch length set at 0. Also I know this sounds like a dumb question but did you lower your presser foot down (ask me how I know). Also on Facebook there is a wonderful group called Cutie Quilters where you can find out everything you ever wanted to know about the Cutie and many of us use the Juke TL machines as our dedicated machine on our frame.