I also wondered why no one else answered this question. Kona has been used in so many of my quilts that hearing a cut of it was more like canvas surprises me totally. Never known this to be true. Contact the store you purchased it from, your order will be in their purchase history and voice a complaint about it, send them back a sample of it if you have to. It is possible that they made a mistake, or had a new employee who thought they got it right. A reputable store will offer you some sort of deal, or resend your order for free. Let us know what happens!